Refund policy
Return & Refund Policy
We do not accept returns or provide refunds for change of mind, incorrect purchases, or any reason other than products that are defective, damaged, or incorrect upon delivery.
Please inspect your order upon receipt and contact us immediately at support@aromlifestyletrendyonline.com if your item is defective, damaged, or if you have received the wrong item. We will evaluate the issue and, if approved, provide a full refund to your original payment method.
To request a refund for a defective, damaged, or incorrect item, please contact us within 15 days of receiving your order and provide proof of purchase along with photographs or other evidence of the issue.
Items sent back to us without prior authorization will not be accepted.
Non-Returnable Items
All products are considered final sale and are not eligible for return or refund unless they are defective, damaged, or incorrect.
This includes, but is not limited to:
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Sale items
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Gift cards
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Personalized or custom-made products
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Personal care products
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Perishable goods
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Hazardous materials, flammable liquids, or gases
If you have questions regarding a specific product, please contact us at support@aromlifestyletrendyonline.com.
Refunds for Defective Products
Once we have received and reviewed your claim, we will notify you whether your refund has been approved. If approved, a full refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.
If more than 15 business days have passed since your refund was approved, please contact us at support@aromlifestyletrendyonline.com.
European Union Customers
Where required by applicable law, customers in the European Union may have statutory rights regarding cancellation or returns. These rights are not affected by this policy.